// profile · 00

Noah Carl

Communication Specialist · San Francisco, California

session://heroLIVE

N.CARL

Communication
specialist.

Communications-trained operator with a creative production background. Built marketing at Riot and Blizzard. Now runs the toughest escalations on Fragile's recovery floor.

view experience→skill matrix↗brand highlights↗open channel⟶

› boot sequence

› stats

  • Current Role

    Asset Recovery Specialist

    Fragile.co

  • Based In

    San Francisco

    California

  • Disciplines

    4

    Gaming · Marketing · Recovery · Quality

  • Status

    ONLINE

    Open to collaboration

› career chapters

  1. ch.00▶

    Gaming

    Shipped marketing for Riot and Blizzard.

  2. ch.01◆

    Marketing

    Omni-channel content, CRM at millions-of-players scale.

  3. ch.02↻

    Recovery

    Top performer on the hardest escalations.

  4. ch.03✓

    Quality Assurance

    Standards, macros, repeatability.

› signal.brands

Brands Noah's shipped for

FRAGILEASSET RECOVERY

// Asset Recovery

Fragile.co

2025 — Present

Top-performer on the hardest escalations across Fragile's rental portfolio.

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› select.accomplishments

  • #01

    Offshore Team Enablement

    Mentored and trained an offshore team of agents in the Philippines on call execution, quality expectations, and customer interaction best practices.

  • #02

    Macro Library

    Developed and maintained team-wide macros to standardize responses and improve accuracy and efficiency across recovery operations.

  • #03

    Compliance Fluency

    Familiar with Online Protection Legislation including the Online Consumer Protection Act, INFORM Consumers Act, California Consumer Privacy Act, and Restore Online Shopper's Confidence Act.